Return and Refund Policy

Overview

Our return and refund policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer you a full refund or exchange.

To be eligible for a return, your item must be unused, in the same condition in which you received it, and in its original packaging.

Please note that certain types of goods are non-returnable, including:

  • Perishable goods such as food, flowers, newspapers, or magazines.
  • Intimate or sanitary products.
  • Hazardous materials.
  • Flammable liquids or gases.

Additional Non-Returnable Items

  • Gift cards.
  • Downloadable software products.
  • Some health and personal care items.

To complete your return, we require a valid receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Partial Refunds

In certain situations, only partial refunds may be granted:

  • Books with obvious signs of use.
  • CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records that have been opened.
  • Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
  • Any item returned more than 30 days after delivery.

Refunds

Once your return is received and inspected, we will notify you via email that we have received your returned item, along with the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a set number of business days.

Late or Missing Refunds

If you have not received your refund yet:

  • Check your bank account again.
  • Contact your credit card company, as it may take some time before your refund is officially posted.
  • Contact your bank, since there is often processing time before a refund is visible.

If you have completed all of these steps and still have not received your refund, please contact us at support@laptopdeals.com.

Sale Items

Only regular-priced items are eligible for a refund. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at support@laptopdeals.com and send your item to: 123 Laptop Lane, London, UK.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you.

If the item was not marked as a gift, or the order was shipped to the gift giver, the refund will be sent to the gift giver.

Shipping Returns

To return your product, please mail it to: 123 Laptop Lane, London, UK.

You will be responsible for paying your own shipping costs for returning an item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it takes for your exchanged product to reach you may vary.

If you are returning a more expensive item, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.